Other Information

Emirates NBD Terms & Conditions (21–22 October 2026)
- Offer is valid on the www.splashfashions.com website and Splash App only.
- Offer is valid from 21 October to 22 October 2026.
- Customers must pay using Emirates NBD Credit or Debit Cards to avail of the offer.
- Minimum order value: AED 350
- Maximum discount: AED 75
- Offer is not valid on Electronics, Home, and Best Price products.
- Offer cannot be combined with any other promotional offers or discounts.
- Splash reserves the right to cancel any transaction suspected of fraud, misuse, or violation of the offer terms.
- Splash shall not be held responsible for any technical issues or payment failures that prevent customers from redeeming the offer.
- Splash reserves the right to amend, suspend, or withdraw the offer at any time, subject to applicable laws.
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Win Shukrans of up to 20,000 T&C
• To participate, customers must make a qualifying purchase during the campaign period and apply the promo code LUCKYSPLASH at checkout.
• Winners will be selected and rewarded cashback of up to 20,000 and notified within 28 days of the campaign's closure.
• The campaign is valid only for customers residing in participating GCC countries and making purchases through Splash’s official website or app.
• The campaign is valid from Oct 21, 2026 to Nov 1, 2026, both dates inclusive.
• The winner will be selected through a random computerised draw conducted under the supervision of Splash after the campaign period ends.
• Splash reserves the right, at its sole discretion, to extend, shorten, suspend, modify or cancel the campaign at any time without prior notice or liability, subject to applicable laws.
• Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
• Applying the promo code at checkout is mandatory to participate in the campaign. Orders placed without the promo code will not be eligible.
• Cashback awarded under this campaign is non-transferable, non-refundable and cannot be exchanged for cash or any other alternative.
• Splash reserves the right to verify customer eligibility, validate transactions and request supporting documentation where necessary before confirming prize entitlement.
• Splash reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code or violation of these terms & conditions.
• Entries generated through bulk registrations, multiple accounts, automated systems, bots or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
• Splash shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected or corrupted entries that may affect participation in the campaign.
• Splash shall not be responsible for any indirect, incidental or consequential loss, damage or expense arising from participation in the campaign or acceptance of the prize.
• By accepting the prize, the winner agrees that Splash may use the winner’s name, initials, city of residence, and/or image for promotional, marketing or publicity purposes without additional compensation, unless prohibited by applicable law.
• Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Splash’s validation, verification and decision-making processes, which shall be final and binding. 
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Giveaway T&C
• Shop for AED 500 or more in a single transaction and stand a chance to win an assured gift.
• Offer valid from 21 Oct 2026 to 1 Nov 2026.
• 10 lucky winners will be selected from eligible customers during the campaign period.
• If an order is returned or refunded and the final order value falls below AED 500, it will no longer be eligible for the draw.
• Valid only on purchases made through the Splash App or SplashFashions.com website.
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Win Shukrans of up to 10,000 T&C
• To participate, customers must make a qualifying purchase during the campaign period and apply the promo code LUCKYSPLASH at checkout.
• Winners will be selected and rewarded cashback of up to 10,000 and notified within 28 days of the campaign's closure.
• The campaign is valid only for customers residing in participating GCC countries and making purchases through Splash’s official website or app.
• The campaign is valid from Sep 21 to Oct 4, both dates inclusive.
• The winner will be selected through a random computerised draw conducted under the supervision of Splash after the campaign period ends.
• Splash reserves the right, at its sole discretion, to extend, shorten, suspend, modify or cancel the campaign at any time without prior notice or liability, subject to applicable laws.
• Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
• Applying the promo code at checkout is mandatory to participate in the campaign. Orders placed without the promo code will not be eligible.
• Cashback awarded under this campaign is non-transferable, non-refundable and cannot be exchanged for cash or any other alternative.
• Splash reserves the right to verify customer eligibility, validate transactions and request supporting documentation where necessary before confirming prize entitlement.
• Splash reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code or violation of these terms & conditions.
• Entries generated through bulk registrations, multiple accounts, automated systems, bots or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
• Splash shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected or corrupted entries that may affect participation in the campaign.
• Splash shall not be responsible for any indirect, incidental or consequential loss, damage or expense arising from participation in the campaign or acceptance of the prize.
• By accepting the prize, the winner agrees that Splash may use the winner’s name, initials, city of residence, and/or image for promotional, marketing or publicity purposes without additional compensation, unless prohibited by applicable law.
• Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Splash’s validation, verification and decision-making processes, which shall be final and binding.
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Cashback Offer Terms & Conditions:
• The offer is valid on a minimum spend of AED 500 in the UAE.
• Eligible customers will receive AED 75 cashback for qualifying orders.
• Once an eligible order is placed, the cashback amount will appear as Pending Cashback.
• Cashback will remain pending until the 14-day return period is completed.
• After successful completion of the return period, the cashback will be credited to the customer's Splash Wallet.
• In case of a full or partial return/cancellation that makes the order ineligible for the offer, the cashback will not be credited.
• Cashback can be redeemed only at Splash.
• Cashback is valid for 30 days from the date of credit to the wallet.
• Any unused cashback will automatically expire after the 30-day validity period.
• Cashback cannot be exchanged for cash, transferred, or redeemed outside Splash.
• This offer cannot be combined with any other cashback benefit unless otherwise stated.
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Lucky Draw - Terms & Condition
- Shop for AED 400 or more in a single transaction and stand a chance to win an assured gift worth AED 1,200+.
- Offer valid from 25 June 2026 to 15 July 2026.
- 10 lucky winners will be selected from eligible customers during the campaign period.
- If an order is returned or refunded and the final order value falls below AED 400, it will no longer be eligible for the draw.
- Valid only on purchases made through the Splash App or SplashFashions.com website.
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How do I locate the store nearest to me?
Our store locator will help you find the nearest Splash store.
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Do offers and promotions appear on your website?
Yes, we regularly run offers and promotions on SplashFashions.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.
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Where can I get information about the Landmark Group?
You can find out more about the Landmark Group by visiting our corporate website.
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Are the prices on your website different from the prices in-store?
Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.
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What are security tags and why do I have to remove them?
If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.
You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.
Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.
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I have a few questions about the Iconic products I’ve bought on SplashFashions.com. Who should I reach out to?
You can speak to our Customer Support team on 800-SPLASH (800-775274) between 9:00 AM and 9:00 PM, 7 days a week.
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Buy 2 Get 1
Here’s how these offers work:
Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.
Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.
Please do confirm that all the products you add to the basket are eligible for the offer.
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Can I still use My Credit to shop any brand?
Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.
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Will I have to pay separate shipping charges for each brand?
Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.
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Do I need a separate sign-in username and password for each brand site?
No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.
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Does Splash provide free alteration services?
We offer free men's chinos length alterations. Visit your nearest store to avail the service. It will take 1-7 business days to complete the process.
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