Other Information

  • ADCB Terms & Conditions:
    1. Enjoy an extra 15% off your online purchases using an ADCB credit or debit card. This offer does not apply to cosmetics, watches, electronics, sunglasses, shoes, or beauty categories.
    2. Valid from April 25 to June 30, 2024.
    3. Maximum discount of AED 50
    4. The discount applies to a minimum purchase of AED 200.
    5. This offer is exclusive to ADCB credit and debit cardholders only.
    6. To claim this offer, the customer must use their ADCB credit or debit card at the time of checkout.
    7. This offer is only valid online at splashfashions.com and on the mobile app.
    8. This offer can be combined with any other sale or promotional offer.
    9. Exchanges and refunds will be processed as per the Splash exchange and return policy.
    10. Shukran points will be awarded as per the policy.

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  • Cashback Campaign Terms & Conditions
    1. Valid only on select products. Not applicable on beauty, watches, and accessories.
    2. Cashback will be credited to Shukran account 14 days after delivery of orders.
    3. Maximum cashback of AED 50.
    4. The cashback is applicable on a minimum purchase of AED 350.
    5. Offer can only be used once by registered users.
    6. This offer is only valid online at splashfashions.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per the Splash exchange and return policy.
    9. Shukran points will be awarded as per the policy.

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  • Huawei offer terms and conditions

    - You can win exciting Huawei gadgets when you shop during the White Wednesday Day promotion on www.splashfashions.com or the Splash App.
    - The promotion runs from November 15 to November 26, 2023.
    - Daily draws will be held from November 15 to November 26, 2023.
    - On purchases of AED 300/SAR 300/BHD 30/KWD 25 or more, you will automatically become eligible to enter the lucky draw.
    - Each transaction is equivalent to one entry.
    - Among all shoppers in the UAE, KSA, Kuwait, and Bahrain, only one lucky winner will be selected through the draw.
    - Winners will be directly notified through email and on Splash's official Instagram handle.
    - Winners will be officially contacted through email and mobile one day after the announcement.
    - Prizes can only be claimed in select Landmark offices. The winner will be provided with further details.
    - If the winner returns any product, he or she will be disqualified and will not get the prize.
    - www.splashfashions.com reserves the right to withdraw the promotion for any product or category at any time.

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  • Emirates NBD Bank White Wednesday Sale T&Cs
    1.  Get an extra 10% off all online products, excluding cosmetics, watches, electronics, sunglasses, and beauty products.
    2.  Offer validity: November 15 to December 3, 2023
    3.  Maximum discount of AED 40
    4.  This offer is exclusive to Emirates NBD and Liv Credit & Debit cardholders only.
    5.  This offer is only valid online at splashfashions.com and on the mobile app.
    6.  This offer cannot be clubbed with any other sale/promotion/offer.
    7.  Exchanges and refunds shall be as per the Splash exchange and return policy.
    8.  Shukran points will be awarded as per the policy.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Splash store.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on SplashFashions.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • I have a few questions about the Iconic products I’ve bought on SplashFashions.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-SPLASH (800-775274) between 9:00 AM and 9:00 PM, 7 days a week.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Does Splash provide free alteration services?

    We offer free men's chinos length alterations. Visit your nearest store to avail the service. It will take 1-7 business days to complete the process.

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  • Shukran cashback terms and conditions

    - 20% off on cart value (including discounted & non-discounted items) with a min. purchase of AED 400.
    - Max. discount of AED 100 will be applicable.
    - Offer will be applicable on www.splashfashions.com and Splash Android/iOS apps.
    - Offer valid from January 20-26, 2023.
    - Offer can be redeemed multiple times.
    - Discount will be automatically applied upon checkout.
    - Cashback will be credited to the respective Shukran Pay wallet after the 14 day  return period. 
    - Cashback amount can be redeemed till April 30, 2023.

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